Privacy Policy

Your Privacy is important to us, we will not sell your information to third parties.

Please be assured we will not disclose information about you unless the disclosure is required or authorised by law, you have consented to our disclosing the information about you, or for another purpose (related to the primary purpose of collecting that information) that may be reasonable.

By placing as order with Big Little Brains and providing personal information it is assumed that you have read and understood or Privacy Policy. 

What personal data we collect

We only collect personal information that is necessary for us to conduct our business as a retail enterprise. The kind of personal information that we collect from you will depend on how you use this website. The personal information which we collect and hold will include information that you provide to us when you place an order for the purchase of a product or service that we supply, including but not limited to the following information;

(a)    Email address;

(b)    Name, date of birth and gender;

(c)    Delivery address and location information;

(d)    The date and time which you accessed this website;

(e)    Your telephone contact details; and

(f)    Any other information you voluntarily provide to us. 

Why we collect personal information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Who we share your information with

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

This website uses “cookies” to help you personalise your online experience.

This website may also use web “beacons” (also called “clear GIFs” or “pixel tags”) in conjunction with cookies for the same reasons.

You can configure your internet browser to accept all cookies, reject all cookies or notify you. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Big Little Brains or other websites that you visit.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

Once your transaction is finalised, both the electronic and hard-copy information is securely archived. After a period of 7 years both the electronic and hard-copy information may be destroyed in accordance with relevant law.

How to contact us about privacy

If you have any other queries, or if you seek access to your personal information, or if you have a complaint about our privacy practices or this Privacy Policy, you can contact us on hello@biglittlebrains.com.au. 

If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.

We remain committed to protecting the privacy and personal information of our valued customers and endeavour to continue to improve and develop our privacy practices so that your visit to this website is an enjoyable experience.